Wiltshire Citizens Advice – An independent charity committed to helping people find a way forward by providing free, confidential advice on money, debt, housing, employment, legal procedures, consumer problems, welfare benefits, immigration, education, health, family matters. Visit: https://cabwiltshire.org.uk/

Wiltshire Council – Advice to access help & support through the Council Visit: https://www.wiltshire.gov.uk/benefits

Local welfare provision (LWP) – providing support to people in crisis. The LWP scheme provides critical short-term help and assistance with limited one-off household goods. Visit: https://www.wiltshire.gov.uk/benefits-help-crisis

Christians Against Poverty (CAP) provide the following FREE services in this area:

• Debt advice and support: For more information see https://capuk.org/get-help/cap-debt-help. To book in for Debt Help ring: 0800 328 0006.
• Money coaching courses: These money management / budgeting sessions are for everyone. To find out more https://capuk.org/get-help/money-coaching
• CAP Café drop-in: Every Wednesday (10-12pm) at Station Hill Baptist Church.

Benefits

• UC Helpline: 0800 328 5644
• Request proof of benefits: https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/
• DWP (Debt Management): 0800 916 0647
• PIP: 0800 917 2222

Housing

• Homes for Wiltshire: Visit:https://www.homes4wiltshire.co.uk/
• Wiltshire Council Housing Solutions: For people in housing need, including the homeless. More info
• Doorway: Chippenham based charity supporting those who are homeless, vulnerably housed & in temporary accommodation). Visit:  https://doorwayproject.org.uk/
• Shelter: 0808 800 4444 / E: england.shelter.org.uk (free housing advice)
• Refuge: 0808 200 0247 (24hr helpline)

Council Tax

Wiltshire Council Tax: 0300 456 0109

Wiltshire Council Tax Reduction/Housing Benefit: 0300 456 0110

Water

Wessex Water: 0345 6003600 (if you are struggling to pay your water bill, ring this number, and find out how you can: spread the cost of your bills, pay us directly from your benefits, repay debt, lower your water bills and how to save money).

Warm and Safe Wiltshire: Provides support to help save money on gas/electricity bills & insulation improvements in homes and form to apply for the Wiltshire Household Support Fund. Visit: https://www.warmandsafewiltshire.org.uk/

Carers Support Wiltshire – Help for carers to access services, information, education and training, respite and breaks from their caring role. Visit: https://carersupportwiltshire.co.uk/

Turn 2 Us – National charity helps people in financial hardship. Find out if you could access welfare benefits with their benefits calculator, plus info on charitable grants (over 3000 charitable funds). Visit: https://www.turn2us.org.uk/

Money Helper – Free and impartial help with money and pensions.  Visit: https://www.moneyhelper.org.uk/

Independent Living Centre, Semington – A local charity offering free and impartial advice to older individuals and people of all ages with disabilities, living in Wiltshire or BaNES. Visit: https://ilc.org.uk/

Waste Not Want Not – A registered charity serving the local community. They collect, free of charge, donations of furniture and household items that remain in good condition then offer these at low cost, to people on tight budgets, so they can create comfortable homes to feel proud of.  Their Fresh Start scheme helps people in crisis (for example fleeing from domestic abuse), by using funds raised specifically to pay for the basics (bed/fridge/cooker). Visit: https://waste-not-want-not.org.uk/

Living Well Team: Part of the Primary Care Network Team for Chippenham, Corsham & Box. Helps with signposting support to local groups & community activities, reduce social isolation, promote personal independence, help with benefits & financial liaison, mental health awareness support, ring 01249 470703 / Email: bswicb.livingwell.hathaway@nhs.net.

Chippenham Uniform Exchange –  A not-for-profit community interest organisation helping families in Chippenham and the surrounding area with the cost of school uniform. Our aim is to create a single unified scheme for reusing preloved items of school uniform in and around Chippenham. Second hand uniform available at a low cost. Visit: www.chippenhamuniformexchange.org.uk

National Careers Service: 0800 100 900

Olive Branch Counselling: 07395 397517

Rethink: 0300 5000 927

Mind: 0300 123 3393

Samaritans: 116123 (24hr helpline)